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Artificial intelligence for hospitality and tourism

An agent handles bookings by phone and WhatsApp at any time, without overwhelming front-of-house staff; the week's content for social media and newsletter goes out in your tone and reviews are answered on time.

  • Bookings 24/7
  • Spanish, Catalan and English
  • GDPR and AI Act
  • Up and running in 1-3 weeks

0

bookings lost over the phone

The most common problems in hospitality

  • The phone rings in the middle of serviceBooking calls come in when the team is busy looking after the dining room.
  • Bookings lost outside opening hoursSomeone who calls when the venue is closed and can't book may end up booking somewhere else.
  • Customers who call in another languageAnswering the phone in English or Catalan isn't always possible in the middle of service.
  • No time for social media and the newsletterPublishing every week always gets left for later.
  • Unanswered reviewsReviews carry weight with people looking for somewhere to go, and replying to all of them in the right tone takes time.

Connects with your business's tools

We connect with more than 200 platforms. If your booking software has no standard connection, we build a custom connector.

  • Google Calendar
  • Outlook
  • Meta WhatsApp API
  • Twilio
  • ElevenLabs
  • Google Business Profile
  • Canva
  • Meta
  • Mailchimp

How we work

From the first call to results in weeks, not months

  1. Step 1 · Week 0

    Assessment

    We get to know your business, measure how long things take and prioritise what pays off most. Free and with no commitment.

  2. Step 2 · 48 h

    Fixed proposal

    We send you the scope, timeline, price and estimated savings in writing. No surprises.

  3. Step 3 · 2-4 weeks

    Implementation

    We build and integrate with your tools, with partial deliveries and without stopping your operations.

  4. Step 4 · Always

    Continuous improvement

    We measure results, train your team and adjust the solution when your business changes.

The Simplically commitment: if the assessment doesn't find at least 10 hours a month that can be automated, we'll tell you and won't propose anything.

Start the assessment

Frequently asked questions from hospitality and tourism

Any other questions? Ask the AI assistant or message us on WhatsApp; during business hours we reply in less than 1 hour.

Does it connect to my booking system?

The agent books in Google Calendar, Outlook or your booking software. If it has no standard connection, we build a custom connector.

Does it answer in English?

Yes: in Spanish, Catalan and English, with a natural voice.

Can I keep my phone number?

Yes. We forward the calls you choose to the agent: outside opening hours, when the line is busy, or all of them.

What if the agent doesn't know the answer?

It transfers the call, or takes a message and alerts your team with a summary so they can call back.

Does the customer know they're talking to an AI?

Yes. The agent identifies itself as an AI assistant, as the EU AI Act requires.

How long does it take to get it up and running?

The voice agent is usually up and running in 1-3 weeks and WhatsApp with AI in 2-3 weeks.

How much does it cost?

It depends on the scope. After the free assessment you receive a fixed quote in writing, with the estimated savings so you can see the return before deciding.

Shall we talk about your business?

Tell us how many bookings you handle and how they come in, and we'll tell you where to start, with a fixed-price quote.

or message us on WhatsApp · Mon-Fri 9:00-19:00 · Sat-Sun 10:00-13:00

Free assessment