Solutions by sector
Artificial intelligence for clinics and healthcare centres
A voice agent books and confirms appointments at any time, WhatsApp reminds patients of every visit to reduce no-shows and reception is no longer glued to the phone. With your patients' data processed in line with the GDPR.
- Appointments 24/7
- WhatsApp reminders
- GDPR and AI Act
- Up and running in 1-3 weeks
24/7
appointments without overwhelming reception
The most common problems in a clinic
- Reception overwhelmed by the phoneAppointments, changes and the same questions about treatments and opening hours keep reception busy while patients are waiting at the desk.
- Out-of-hours calls that get missedSomeone who calls to book an appointment when the clinic is closed and finds nobody there may end up booking somewhere else.
- No-shows without warningAn empty slot in the calendar can't be recovered. Automatic reminders and confirmations reduce no-shows.
- Patients who ask AIMore and more people ask ChatGPT or Google for the “best dental clinic in Barcelona”. If your clinic doesn't appear in the answer, it isn't part of the comparison.
- Particularly sensitive dataHealth data demands more safeguards than any other: every use of AI has to comply with the GDPR and be documented.
What we automate in a clinic
You can start with a single piece and measure the result before expanding.
Voice agent that books and confirms appointments
Answers calls 24/7 in a natural voice, handles questions about treatments outside opening hours, books in your calendar or your booking software and detects urgent cases so they can be prioritised.
See the service: AI voice agentWhatsApp reminders to reduce no-shows
Automatic reminders and confirmations with the official WhatsApp Business API, and handover to a person when needed.
See the service: WhatsApp Business with AIShow up when people ask AI about your speciality
We work on your website, your Google Business profile and your reviews so that ChatGPT, Gemini or Perplexity mention your clinic.
See the service: Visibility in AI search engines (GEO)Website chat for questions and first appointments
Replies instantly with your clinic's information, collects contact details and books the first appointment in your calendar.
See the service: Chat agent for your websitePatient data with safeguards
Inventory of AI uses, provider assessment and transparency notices, coordinated with your DPO or your legal advisers.
See the service: Responsible AI: GDPR and AI ActInvoices and documents without the paperwork
Supplier invoices are detected in your email, read and filed, or posted to your accounting software.
See the service: Emails, invoices and documentsConnects with your clinic's tools
We connect with more than 200 platforms. If your clinic uses different management or appointment software, we build a custom connector.
- Doctoralia
- Google Calendar
- Outlook
- Meta WhatsApp API
- HubSpot
- Twilio
- ElevenLabs
- Google Business Profile
How we work
From the first call to results in weeks, not months
- Step 1 · Week 0
Assessment
We get to know your business, measure how long things take and prioritise what pays off most. Free and with no commitment.
- Step 2 · 48 h
Fixed proposal
We send you the scope, timeline, price and estimated savings in writing. No surprises.
- Step 3 · 2-4 weeks
Implementation
We build and integrate with your tools, with partial deliveries and without stopping your operations.
- Step 4 · Always
Continuous improvement
We measure results, train your team and adjust the solution when your business changes.
The Simplically commitment: if the assessment doesn't find at least 10 hours a month that can be automated, we'll tell you and won't propose anything.
Start the assessmentFrequently asked questions from clinics
Any other questions? Ask the AI assistant or message us on WhatsApp; during business hours we reply in less than 1 hour.
Does the patient know they're talking to an AI?
Yes. The agent identifies itself as an AI assistant, as the EU AI Act requires, and hands the conversation over to a person on your team when the case requires it.
What happens with urgent cases?
The agent detects urgent cases and prioritises them, and transfers the call to a person with the context already summarised.
Does it integrate with my calendar or with Doctoralia?
The agent books in Google Calendar, Outlook or your booking software, and Doctoralia is among our integrations. If you use different software, we build a custom connector.
How is health data handled?
We comply with the GDPR and work with providers that guarantee privacy. Before we start, we explain in writing where and how data is processed in each solution, and we coordinate it with your DPO or your legal advisers.
Can I keep the clinic's phone number?
Yes. We forward the calls you choose to the agent: outside opening hours, when the line is busy, or all of them.
Which languages does it answer in?
Spanish, Catalan and English, with a natural voice.
How long does it take to get it up and running?
The voice agent is usually up and running in 1-3 weeks and WhatsApp with AI in 2-3 weeks.
How much does it cost?
It depends on the scope. After the free assessment you receive a fixed quote in writing, with the estimated savings so you can see the return before deciding.
Shall we talk about your clinic?
Tell us how many calls and appointments you handle today and we'll tell you where to start, with a fixed-price quote.
or message us on WhatsApp · Mon-Fri 9:00-19:00 · Sat-Sun 10:00-13:00